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compliance customer service healthcare pharmacy pharma_programs📋 Description
- Outreach to enroll patients and coordinate benefits
- Support pharma programs and triage to a pharmacist
- Make outbound calls to resolve issues with patients, doctors, insurers
- Document call information and data per procedures
- Escalate issues to meet patient needs
- Maintain confidentiality of patient data and comply with laws
🎯 Requirements
- Customer service or inbound call center experience
- Strong verbal and written communication
- Technical aptitude and ability to learn software
- Knowledge of insurance verification and benefits processes
- Experience with pharma programs and patient care
- Commitment to confidentiality and regulatory compliance
🎁 Benefits
- Health benefits
- 401(k)
- Holiday pay
- Overtime eligible
- Casual dress code
- Free snacks
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