Hub Relations Coordinator

Added
1 day ago
Type
Full time
Salary
Salary not provided

Related skills

documentation compliance customer service healthcare pharmacy

๐Ÿ“‹ Description

  • Outreach for patient enrollment, benefits coordination, and delivery arrangements.
  • Support pharma programs; triage to a pharmacist when needed.
  • Make outbound calls to resolve issues with patients, doctors, insurers.
  • Document call information and data per procedures.
  • Use escalation channels to meet needs and resolve issues.
  • Research required information using available resources.

๐ŸŽฏ Requirements

  • High school diploma or GED required; bachelor's preferred.
  • Customer service or inbound call center experience (1โ€“2+ years).
  • Relevant industry experience necessary.
  • Strong verbal and written communication skills.
  • Strong technical aptitude; ability to learn new software.
  • Full-time on-site role (Boise, ID).

๐ŸŽ Benefits

  • Health benefits, 401(k).
  • Holiday pay
  • Overtime eligible
  • Casual dress code
  • Free snacks
  • Free parking
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