Related skills
documentation compliance customer service healthcare pharmacy๐ Description
- Outreach for patient enrollment, benefits coordination, and delivery arrangements.
- Support pharma programs; triage to a pharmacist when needed.
- Make outbound calls to resolve issues with patients, doctors, insurers.
- Document call information and data per procedures.
- Use escalation channels to meet needs and resolve issues.
- Research required information using available resources.
๐ฏ Requirements
- High school diploma or GED required; bachelor's preferred.
- Customer service or inbound call center experience (1โ2+ years).
- Relevant industry experience necessary.
- Strong verbal and written communication skills.
- Strong technical aptitude; ability to learn new software.
- Full-time on-site role (Boise, ID).
๐ Benefits
- Health benefits, 401(k).
- Holiday pay
- Overtime eligible
- Casual dress code
- Free snacks
- Free parking
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