Operate benefits services across countries, strict SLA/KPI adherence.
Lead benefits issue resolution for EOR workers, clients, and partners.
Oversee onboarding and offboarding of benefits for EOR workers.
Educate HRX Country Managers on benefits ops; act as regional SME.
Collaborate with Benefits Implementation and Broker Managers on delivery quality.
Monitor ticket queues; prioritize issues for global service quality.

🎯 Requirements

8–10 years in HR with increasing responsibility.
2–3 years as HR Specialist or in benefits ops.
Experience with EOR models and global benefits.
Manage 3rd-party relationships and collaborate across time zones.
Strong problem-solving for compliance and service delivery.

🎁 Benefits

Stock grants depend on role, status and location.
Perks vary by employment status and country.
Remote work flexibility with optional WeWork access.

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