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customer success onboarding implementation zoom hris📋 Description
- Lead SMB onboarding for HRIS clients within 30 days
- Own end-to-end implementation and training to drive adoption
- Lead multiple implementation calls daily with new customers
- Set accurate expectations with clients and internal stakeholders
- On video/Zoom calls with customers daily
- Be Workstream expert; guide new users and collect feedback
🎯 Requirements
- 1-2 years in customer-facing roles; software/HR tech preferred
- Adaptable to changing processes; hands-on attitude
- Strong written and verbal communication across email/phone/video
- Able to interpret questions and tailor answers
- Reliable internet (min 20 Mbps) with speed test proof
- Willing to attend occasional Metro Manila meetings
🎁 Benefits
- Permanently remote
- Pay wired directly to bank account
- $50 monthly Medical Stipend
- 13th Month Pay
- Performance-based bonuses
- Flexible PTO
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