HR Specialist - Global Support | AMERICAS

📋 Description

• Provide operational HR support for requests across multiple regions and time zones.
• Manage and execute global HR operational tasks across the employee life cycle, ensuring accuracy and compliance with internal procedures.
• Respond to and manage inquiries through the HR hotline and written communication channels, addressing EOR and client HR-related questions.
• Manage and process operational requests while ensuring timely delivery within established SLAs.
• Serve as temporary operational backup for country HR operations when coverage gaps occur.
• Collaborate with country owners and team leads to ensure continuity of HR service delivery.

🎯 Requirements

• Minimum of 2+ years of experience in HR operations, HR shared Services, or a similar HR support role
• Fluent in English, and Spanish or Portuguese
• Ability to work flexible shifts, including evenings, weekends, and holidays, as part of a 24/7 global support model
• Demonstrated experience working in high-volume HR operational environments
• Experience working in a global HR environment supporting multiple regions or countries
• Experience with HR systems, case management tools, or HRIS platforms

🎁 Benefits

• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including optional WeWork access
• Equal opportunity employer and inclusive workplace