Related skills
crm sql data visualization jira zendesk๐ Description
- Support HR Experience Operations with back-office tasks
- Partner with internal teams (Sales, Support, Ops, Product, Eng) to deliver great customer experience
- Suggest onboarding workflow improvements and product automation
- Audit compliance documents in Workbench to meet regional guidelines
- Review contracts and quotes with precision
- Lead 1-on-1 employee platform walkthroughs
๐ฏ Requirements
- 1+ years of experience in HR Operations supporting LATAM
- Back-office or customer service experience
- English fluent (written/spoken)
- Strong analytical skills with data analysis and problem-solving
- Proficiency with service management tools (Zendesk, Jira) and CRM systems
- Familiarity with global employment practices, payroll systems, and international labor laws
๐ Benefits
- Stock grant opportunities dependent on role, employment status and location
- Additional perks and benefits based on your employment status and country
- The flexibility of remote work, including optional WeWork access
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