HR Business Partner, Sales & Operations

📋 Description

• Partner with Sales & Service leaders to design workforce and talent strategies.
• Own performance management end-to-end: goals, calibration, and records.
• Deliver HR processes and programs to foster a productive employee experience.
• Coach managers to strengthen performance in a high-volume environment.
• Analyze engagement, attrition, and productivity data to identify trends.
• Lead organizational change initiatives with minimal disruption.

🎯 Requirements

• 3–6 years of HRBP experience, including support of non-exempt call centers.
• Strong communication and relationship-building skills across all levels.
• Hands-on experience advising on FLSA, pay practices, classification, LOA, and FMLA.
• Experience managing complex employee relations issues with sound judgment.
• Demonstrated ability to coach leaders at multiple levels and influence decisions.
• Experience pulling and analyzing HR data to translate insights into action.

🎁 Benefits

• Comprehensive benefits starting on day one.
• 401(k) with company match up to 4%.
• Medical, dental, and vision coverage; company-funded HSA.
• Flexible PTO and 8 company holidays; paid parental leave.
• Career mobility and professional development budgets.
• Access to mental health resources.