Manager, Transaction Management

📋 Description

• Manage acquisitions and dispositions from contract to settlement
• Supervise, train, and performance-manage Transaction Coordinators/Processors
• Establish, track KPIs for all team members
• Hire, supervise, train and mentor Coordinators
• Develop and update policies and training materials
• Ensure policies followed; CRM updated for all transactions
• Personally manage a portfolio and review timelines
• Review contracts, addenda, and HUD/Closing Disclosures for accuracy
• Request loans for acquisitions; coordinate with lenders
• Manage construction loan draws with the Construction team
• Oversee listings, photography and virtual staging
• Ensure high-quality MLS and platform listings
• CRM updated consistently for all transactions
• Escalate transaction issues; work with title companies and lenders
• Solve complex transaction problems (title defects, surveys, etc.)
• Coordinate with Sales/Construction for smooth handoffs
• Assist with market expansion; manage title company relationships and brokers
• Maintain excellent customer service for buyers, sellers, partners
• Assist with hiring/managing 3rd party property managers for rentals
• Thrive in a fast-paced environment; evenings/weekends may be needed

🎯 Requirements

• 2+ years of people management in settlement, title, or transaction mgmt
• 5+ years real estate transaction experience
• Proven experience managing high-volume acquisitions and dispositions
• Highly assertive; comfortable holding internal teams and external partners accountable
• Strong work ethic and ownership mindset
• Ability to independently resolve complex real estate transaction issues
• You love people and are obsessed with making customers happy
• Bachelor's degree required
• Proficient with Microsoft Office and CRM systems
• You thrive on working in a fast paced environment

🎁 Benefits

• Fully remote work environment
• Competitive pay, strong benefits, and a great company culture
• Work hard / play hard environment with great people