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team leadership revenue management nps property management system adr📋 Description
- Lead day-to-day ops for your property or portfolio at Kasa.
- Lead teams across Front Desk, Housekeeping, Maintenance, Security, F&B.
- Spend ~95% on-site coaching, inspecting, and upholding guest experience.
- Communicate with partners and guests to resolve issues and drive performance.
- Align decisions with Kasa core values and culture.
- Build relationships with local businesses, vendors, and the community.
🎯 Requirements
- 4+ years hotel management; proficient with PMS and core software.
- Proven ability to drive guest scores (GSS/NPS) and use OTA reviews.
- Revenue management: RevPAR/TRevPAR, ADR, occupancy; partner with Commercial.
- Empathetic, inclusive leader who builds service-focused culture.
- Strategic thinker with an owner mindset; lead long-term projects.
- Financial acumen; interpret financial statements and data to guide decisions.
🎁 Benefits
- Kasa Travel Credit: free stays and discounts for employees.
- Paid Time Off: generous PTO accrual based on tenure.
- Health Coverage: comprehensive health insurance including fertility coverage.
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