Hospitality Operations Manager

Added
19 days ago
Type
Full time
Salary
Salary not provided

Related skills

logistics hospitality guest_experience

πŸ“‹ Description

  • Ensure homes are consistently FCS and guest-ready
  • Directly manage a team of housekeepers (scheduling, coaching)
  • Visit homes regularly to anticipate guest or owner issues
  • Act as operational point of contact for assigned homeowners
  • Coordinate with Guest Experience and Maintenance teams to resolve issues
  • Identify opportunities to elevate guest experience through personalization

🎯 Requirements

  • 3–5 years of operational hospitality/property mgmt experience
  • Strong communication and organizational skills
  • Experience coordinating fieldwork in a fast-paced setting
  • Proven problem solving skills and urgency
  • Tech savvy; comfortable with mobile/desktop task tools
  • Valid driver's license and reliable transportation

🎁 Benefits

  • Generous PTO Policy
  • 12 Paid Holidays
  • Volunteer Time Off
  • Paid Parental Leave
  • 401k Program
  • Robust health, dental, vision insurance
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