Related skills
logistics hospitality guest_experienceπ Description
- Ensure homes are consistently FCS and guest-ready
- Directly manage a team of housekeepers (scheduling, coaching)
- Visit homes regularly to anticipate guest or owner issues
- Act as operational point of contact for assigned homeowners
- Coordinate with Guest Experience and Maintenance teams to resolve issues
- Identify opportunities to elevate guest experience through personalization
π― Requirements
- 3β5 years of operational hospitality/property mgmt experience
- Strong communication and organizational skills
- Experience coordinating fieldwork in a fast-paced setting
- Proven problem solving skills and urgency
- Tech savvy; comfortable with mobile/desktop task tools
- Valid driver's license and reliable transportation
π Benefits
- Generous PTO Policy
- 12 Paid Holidays
- Volunteer Time Off
- Paid Parental Leave
- 401k Program
- Robust health, dental, vision insurance
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