Related skills
hospitality scheduling operations drivers_license guest_experienceπ Description
- Ensure homes are consistently FCS and guest-ready
- Directly manage a team of housekeepers, including scheduling and coaching
- Prioritize and delegate tasks to Hospitality Coordinators
- Visit homes regularly to anticipate guest or owner issues
- Coordinate with central Guest Experience and Maintenance teams to resolve issues
- Take ownership of guest and owner issues; approve solutions
π― Requirements
- 3β5 years of operational experience in hospitality, property management, or related field
- Strong communication and organizational skills
- Experience coordinating or delivering fieldwork in a fast-paced setting
- Proven ability to solve problems and act with urgency
- Tech savvy and comfortable using mobile and desktop task tools
- Valid driver's license and reliable transportation required
π Benefits
- Generous PTO Policy
- 12 Paid Holidays
- Volunteer Time Off
- Paid Parental Leave
- 401k Program
- Wellness and home office subsidies
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