Hospitality Operations Manager

Added
5 days ago
Type
Full time
Salary
Salary not provided

Related skills

team leadership hospitality scheduling property management operations

πŸ“‹ Description

  • Ensure homes under your stewardship are consistently FCS and guest-ready
  • Directly manage a team of housekeepers: scheduling, tasks, coaching, and performance
  • Coordinate with Hospitality Coordinators and zone teams to foster a team-first mentality
  • Maintain property-level expertise by visiting homes and anticipating issues
  • Act as the operational point of contact for homeowners, ensuring responsiveness
  • Collaborate with Guest Experience and Maintenance to resolve guest-reported issues

🎯 Requirements

  • 3–5 years of operational experience in hospitality or property management
  • Strong communication and organizational skills
  • Experience coordinating or delivering fieldwork in a fast-paced setting
  • Proven ability to solve problems and act with urgency
  • Tech savvy and comfortable using mobile and desktop task tools
  • Valid drivers license and reliable transportation

🎁 Benefits

  • Generous PTO Policy
  • 12 Paid Holidays
  • Volunteer Time Off
  • Paid Parental Leave
  • 401k Program
  • Wellness and home office/cell phone subsidies
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