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slack hospitality breezeway kustomer safety culture๐ Description
- Be the heart of onsite guest experience, handling check-in and requests.
- Provide local recommendations to enhance stays in Streeterville.
- Maintain common areas, stock amenities, and perform quality checks.
- Prepare for arrivals and coordinate with housekeeping and maintenance.
- Address guest requests and troubleshoot via Breezeway.
- Communicate with remote Guest Experience team via Slack and Kustomer; assist in emergencies.
๐ฏ Requirements
- Minimum 2 years hospitality, or 2 years in customer service.
- At least 1 year in guest service roles.
- Tech-savvy; comfortable with new systems.
- Flexible shifts: afternoons, evenings, weekends, holidays.
- Reliable transportation.
- Physical ability to lift up to 50 pounds.
- Remain composed under pressure with a positive attitude.
- Plus: strong communication and organizational skills.
๐ Benefits
- Kasa Travel Credit: Free stays and discounts for friends/family.
- The Pay: Base pay from $20/hr; may include equity/bonus.
- Paid Time Off: Full-time hourly employees accrue PTO.
- Health Coverage: Company-sponsored health insurance options.
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