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slack breezeway automation kustomer guestexperience📋 Description
- Welcome guests, assist with check-in, and address needs.
- Provide local recommendations and insights.
- Maintain common areas; perform quality checks via Breezeway Safety Culture.
- Prepare for arrivals and organize guest engagement events.
- Address guest requests and troubleshoot issues via Breezeway.
- Coordinate with remote Guest Experience team via Slack and Kustomer.
🎯 Requirements
- Min 2 years hospitality or 2 years in customer service.
- At least 1 year guest service experience.
- Tech-savvy; comfortable with new systems.
- Flexible shifts including afternoons, evenings, weekends, and holidays.
- Reliable transportation; ability to lift up to 50 pounds.
- Maintains composure under pressure.
🎁 Benefits
- Kasa Travel Credit: Free stays at locations; discount for friends and family.
- Paid Time Off: PTO accrual with tenure.
- Health Coverage: Comprehensive health options including fertility.
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