Home Care Consultant

📋 Description

• Guide families through first conversations about in-home, non-medical care.
• Reach families primarily by phone to assess needs and explain services.
• Handle 80–95 inbound/outbound calls daily to drive conversions.
• Use CRM tools such as Salesforce to track activity and follow up.
• Remote role reporting to the Sales Manager with a regular weekend rotation.
• Training: three-week virtual onboarding with on-camera participation.

🎯 Requirements

• 3+ years of phone-based sales or customer service experience.
• Bachelor’s degree or equivalent professional experience.
• Experience in a high-volume call center.
• Motivated by meeting metrics and incentives.
• Empathetic communicator who balances compassion with sales.
• Experience working remotely and managing time effectively.
• Experience in home care, healthcare, or senior services is a plus.

🎁 Benefits

• Hourly range: $19.90 – $22.10 USD.
• Tiered monthly bonus based on sales targets.
• Equity and 401K with up to a 4% match.
• Medical, dental and vision coverage with zero-cost plans.
• Short-term and long-term disability and life insurance fully paid.
• Generous time off, mental health benefits, wellness and discount programs.