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crm salesforce sales customer service spanish📋 Description
- Connect with inbound callers, emails, and chats to promote FreedomCare programs
- Qualify patients and caregivers who express interest
- Create leads and SRs for patients and caregivers
- Guide applicants through enrollment and eligibility processes
- Maintain timely, accurate case notes and follow-up
- Meet monthly performance metrics for lead conversion
🎯 Requirements
- Experience in telephonic sales
- High-volume inbound/outbound call handling
- Positive, can-do attitude aligned with values
- Strong customer service with empathy and listening
- Salesforce notes and case status articulation
- Issue resolution over the phone with clients
- High discretion, integrity, professionalism
- Computer proficiency; fast typing; tech-savvy
🎁 Benefits
- Base pay range: $18-$22/hour
- Hybrid role: 2 days remote, 3 days in office
- Medical benefits, retirement plans, wellness programs
- Ongoing learning and team events
- Equal Opportunity Employer
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