Related skills
communication customer service scheduling multitasking computer skills📋 Description
- Respond to inquiries and service requests by phone
- Coordinate after-hours home health care services for clients
- Report end-of-shift census of calls
- Schedule staff and multi-task calmly
- Retrieve messages via voicemail and return calls promptly
- Coordinate clinical issues with on-call nurse during emergencies
- Training will be in-office or remote
- Weekend schedule: Fri-Sun or Sat-Mon, 8:30am-5pm
🎯 Requirements
- High school diploma required; assoc degree preferred
- Staff scheduling experience (home care preferred)
- Strong customer service skills required
- Ability to multi-task and work under pressure
- Strong computer skills required
🎁 Benefits
- Award-winning workplace recognized for diversity
- Meaningful impact in Bradenton and Tampa communities
- Weekly pay with consistent checks
- After-hours and weekend coverage
- Career growth and advancement opportunities
- Nonprofit with PSLF eligibility
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