Related skills
communication customer service multi-tasking staff scheduling home health care๐ Description
- Respond to inquiries and service requests received via phone.
- Coordinate after-hours home health care services for clients.
- Report end-of-shift census of calls.
- Schedule staff and multi-task calmly and compassionately.
- Retrieve messages via voicemail and return calls promptly.
- Problem-solve and coordinate clinical issues with the on-call nurse.
๐ฏ Requirements
- High school diploma required; Associate's degree preferred.
- Staff scheduling experience (within home care preferred).
- Strong customer service skills required.
- Ability to multi-task and work under pressure.
- Strong computer skills required.
๐ Benefits
- Award-winning workplace; recognized by Newsweek as Best Place to Work for Diversity.
- Impactful work in the Bradenton and Tampa communities.
- Weekly pay with consistent weekly paychecks.
- Work-life balance: after-hours starting 5:00 PM into the next day until 8:30 AM and weekend coverage.
- Career growth and advancement opportunities.
- Nonprofit organization; PSLF eligibility.
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