Home Care Scheduling Manager

📋 Description

• Manage a caseload of clients, ensuring schedules are filled and services delivered reliably.
• Coordinate day-to-day staffing and scheduling for personal care and companion services.
• Communicate with clients, families, and caregivers to understand needs and resolve issues.
• Monitor open shifts, cancellations, and coverage gaps to prevent interruptions.
• Partner with the clinical manager and director to grow and sustain a healthy caseload.
• Use BAYADA systems (scheduling, Workday, reports) to manage caseload and workflows.

🎯 Requirements

• Bachelor’s degree or equivalent combination.
• 1+ years in customer service, staffing, scheduling, or coordination.
• Strong relationship-building and communication skills, written and verbal.
• Prioritize, stay organized, and manage competing deadlines.
• Comfort using computers and learning scheduling/documentation/reporting systems.
• Alignment with The BAYADA Way and support for clients, families, caregivers.

🎁 Benefits

• PTO and comprehensive benefits.
• 401(k) with company match.
• Medical, dental, and vision coverage.
• Paid holidays, vacation, and sick time.
• Employer-paid life insurance.
• Employee Assistance Program.