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customer service remote work scheduling nursing computer skillsπ Description
- Respond to inquiries and service requests received via phone
- Coordinate home health care services during non-business hours for our clients
- Schedule staff members and multi-task in a calm and compassionate manner
- Retrieve messages via voicemail and return calls promptly
- Problem solve and coordinate all clinical emergencies with the on-call nurse
- Training for the position will take place in the office or remotely
π― Requirements
- High school diploma required, Associates degree strongly preferred
- Staff scheduling experience (within home care preferred)
- Strong customer service skills required
- Ability to multi-task and work under pressure
- Strong computer skills required
π Benefits
- Stability and structure of a national company with a family feel
- Award-winning workplace: Best Place to Work recognition
- Weekly pay
- Mission-driven culture of compassion, reliability, excellence
- Growth opportunities and continued education
- Comprehensive benefits: holidays, leave, health, 401k, more
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