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crm compliance customer service onboarding recruiting📋 Description
- Provide proactive and reactive candidate support through key hiring milestones.
- Monitor candidate progression across systems; intervene to move priorities.
- Review documents and perform state and national compliance checks.
- Re-engage candidates, seek referrals, boost hires in high-need markets.
- Co-manage voicemails, tickets, and emails; ensure timely resolution of inquiries.
- Participate in pilots and experiments to improve hiring outcomes.
🎯 Requirements
- High School Diploma or GED
- 2+ years in recruiting, hiring, onboarding, or high-volume support
- Strong rapport-building and customer service via phone, text, email
- Excellent verbal communication; explain complex hiring/compliance clearly
- Strong organizational skills to track candidates and follow up
- Attention to detail for compliance and audit readiness
🎁 Benefits
- Equity and 401K with up to a 4% match
- Medical, dental, and vision coverage
- Employer-paid Short/Long-Term Disability and Life Insurance
- Generous paid time off and holidays
- Mental health and wellness programs
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