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natural language processing hindi structured data audio quality evaluation metrics📋 Description
- Create and execute role-play evaluation scenarios for customer service
- Simulate interactions across domains: flight, travel, finance, telecom
- Build diverse, representative datasets for evaluating agents
- Evaluate model performance using qualitative and quantitative metrics
- Ensure evaluations reflect real customer expectations for clarity and flow
🎯 Requirements
- Hindi language proficiency
- Strong verbal communication in simulated customer contexts
- Access to a high-quality microphone
- Comfortable with structured prompts, rubrics, and guidelines
- Basic programming literacy: JSON structures, functions/methods, structured data
- Technical communication clarity for support-style problem-solving
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