Create role-play evaluation scenarios across domains (flight bookings, financial services, telecom).
Develop diverse, representative datasets for conversational audio agents.
Evaluate model performance using standardized qualitative and quantitative metrics.
Ensure evaluations reflect real customer expectations for clarity and efficiency.
Document findings and provide actionable feedback.
Coordinate with cross-functional teams to align on requirements.

🎯 Requirements

Strong verbal communication in simulated customer support.
Own a high-quality microphone for reliable audio input.
Comfort with structured prompts, evaluation rubrics, and technical guidelines.
Understanding of JSON structures.
Familiarity with functions and methods.
Ability to reason about structured data and simple logic.

🎁 Benefits

Remote, contract-based engagement.
Contractor must supply a secure computer and high-speed internet.
Health insurance and PTO are not provided.

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