Related skills
communication customer success program management saas onboarding📋 Description
- Manage structured onboarding programs (3–6 sessions)
- Run 20–25 customer meetings per week
- Oversee 20–30 concurrent onboarding accounts
- Provide consultative communication with exec presence
- Maintain milestones, docs, and progress tracking
- Collaborate cross-functionally with Sales, AM, GTME, Support
🎯 Requirements
- 1–3 years in SaaS customer-facing roles (Onboarding/CS/Sales Eng)
- Experience managing structured onboarding programs (3–6 sessions)
- Comfortable with 20–25 meetings per week
- Manage 20–30 concurrent onboarding accounts
- Strong consultative communication and executive presence
- Fluent English (C1 minimum)
🎁 Benefits
- AI-native culture focused on continuous improvement
- Ownership, focus, and urgency mindset
- Strong growth opportunities and autonomy
- Collaborative, cross-department team environment
- Opportunity to own impactful projects
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