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linux windows macos vpn microsoft 365📋 Description
- Provide hands-on service desk support, including ticket intake and resolution.
- Troubleshoot hardware, software, and OS issues across Windows, macOS, and Linux.
- Deploy, configure, and support desktops, laptops, mobile devices, and peripherals.
- Support Microsoft environments: Windows desktop, Entra ID, Intune, and Microsoft 365.
- Maintain onsite ATL, GA presence; hybrid option, 7am–4pm.
- Ensure compliance with information security, export control, and data privacy.
🎯 Requirements
- 2+ years of progressive IT support or service desk experience.
- Hands-on experience with Windows desktop, Azure/EntraID, and Microsoft 365.
- Strong experience supporting macOS environments.
- Linux experience preferred; working knowledge or exposure required.
- Basic networking (LAN/WAN, VPNs, Wi-Fi) with documented troubleshooting.
- Proven ability to manage service desk tickets and resolve complex issues.
🎁 Benefits
- 100% employer-paid health care
- 401k & retirement plans
- Unlimited PTO
- Weekly paid office lunches
- Fully stocked breakrooms
- Stock options
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