Related skills
voip firewall windows server microsoft 365 vlan📋 Description
- Respond to client IT support requests via phone and email per SLAs.
- Build strong client relationships through clear communication and service.
- Network Troubleshooting: VLAN setup and basic firewall rules.
- Server & Virtualization: Windows Server and Hyper-V monitoring.
- Unified Communications: VoIP setup and basic call routing.
- Microsoft 365 Support: user management and basic troubleshooting.
🎯 Requirements
- 2+ years in a Level 2 Support role (MSP experience preferred).
- Proficient with firewalls and basic rule management.
- Knowledge of Windows Server and Hyper-V VM management.
- Familiar with VLANs and general network infrastructure.
- Experience with Microsoft 365, Exchange and Intune.
- Strong prioritization, communication and documentation skills.
🎁 Benefits
- Hybrid work environment.
- Work with diverse clients and cutting-edge tech.
- Collaborate with Australia’s leading clubs and venues.
- Growth opportunities within a growing MSP.
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