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voip firewall windows server microsoft 365 vlan📋 Description
- Respond to client IT support requests via phone and email with SLA-aligned resolutions.
- Build and maintain strong client relationships through effective communication.
- Windows Server with Hyper-V: monitoring, VM management, and replication.
- Network troubleshooting: VLAN setup and basic firewall rules.
- Unified Communications: VoIP setup and basic troubleshooting.
- Microsoft 365 Support: user management, email configurations, Exchange/Intune.
🎯 Requirements
- Minimum 2 years in a Level 2 Support role, MSP preferred.
- Proficiency with firewalls; basic rule management and network troubleshooting.
- Knowledge of Windows Server and Hyper-V; VM management and monitoring.
- Familiarity with VLAN configuration and wireless network support.
- Experience with Microsoft 365, including user management and email config.
- Basic experience with VoIP systems and backup software is advantageous.
🎁 Benefits
- Hybrid work environment
- Work closely with some of Australia’s leading clubs and golf venues
- Be part of a growing MSP with strong industry partnerships
- Gain exposure to diverse clients and cutting-edge technologies
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