Related skills
okta jira confluence zoom google workspace📋 Description
- First point of contact for resolving tech issues and access.
- Support onboarding and maintain IT docs/workflows.
- Own issues to resolution; ensure smooth day-to-day ops.
- Support non-technical users in a fast-paced, remote environment.
🎯 Requirements
- Strong communication and customer-service skills.
- Troubleshoot hardware/software and manage onboarding.
- Proficient with ticketing systems and IT docs.
- Familiar with OKTA, Google Workspace, Jira, Confluence.
- Experience with Zoom, Intune, JAMF, Password Manager.
- Degree required.
🎁 Benefits
- Remote-first work environment.
- Pay transparency and fair compensation.
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