Related skills
compliance stakeholder management leadership operations regulatory📋 Description
- Lead management of rider contracts in France.
- Own onboarding, compliance, and fraud prevention lifecycle.
- Oversee service quality, incident management, and rider support.
- Collaborate with Legal, Public Affairs, Care, and central Rider Services.
- Align with markets to safeguard operation and reputation.
- Lead a cross-functional team reporting to Head of Operations France.
🎯 Requirements
- 7–10 years in operations, compliance, or regulated environments.
- Proven track record managing complex topics with stakeholders.
- Engaging leadership enabling performance and growth.
- Strong analytical and process-optimisation skills.
- Experience in international or highly regulated settings (plus).
- Fluent in English and French, strong communication.
🎁 Benefits
- Healthcare, well-being, pensions, and generous leave.
- Hybrid remote work options and parental leave.
- Time off for charitable causes; country-specific benefits.
- Diversity and inclusive workplace commitment.
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