Head of Product Operations

Added
23 days ago
Type
Full time
Salary
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Related skills

product management stakeholder management strategic planning leadership cross-functional teams

πŸ“‹ Description

  • Product strategy: shape roadmap from trends and merchant feedback.
  • Operational Excellence: oversee talent programs, leadership alignment, and cross-functional reviews.
  • Proxy: represent the leader in meetings with engineering, commercial, operations, and customers.
  • Communication: ensure consistent, authoritative voice on product strategy and culture.
  • Special projects: lead high-impact, ambiguous initiatives from restructuring to new markets.
  • Chicago site leadership: build customer-centric tech culture in the Chicago hub.

🎯 Requirements

  • 5+ years in product/ops or Chief of Staff in global tech org; travel 1x/quarter.
  • Out-of-the-box thinker who solves complex problems and identifies improvements.
  • Proactive, hands-on leader who moves quickly to deliver long-term solutions.
  • Org-first leader who collaborates across teams for win-win outcomes.
  • Clear communicator, succinct and decisive in key messages.
  • Chicago site leadership: build customer-centric tech culture in the Chicago hub.

🎁 Benefits

  • Office-first company with in-person collaboration in Chicago.
  • Diversity, equity and inclusion commitments.
  • Transparent hiring process and timelines.
  • Equal opportunity employer; non-discrimination.
  • Confidential handling of applicant data per EEO guidelines.
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