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data analytics growth saas ai experimentation📋 Description
- Redesign onboarding, support, and growth in the context of AI
- Own activation, expansion, retention, and support efficiency goals
- Build rigorous experimentation frameworks and accelerate iteration velocity
- Use AI to reimagine customer journeys and drive adoption and growth
- Lead and scale high performing teams
- Partner with Engineering, Design, Data Science, Sales, Marketing, and Support
🎯 Requirements
- 10+ years in product leadership—growth, PLG, onboarding, or lifecycle
- Proven revenue impact via experimentation and product innovation
- Strong analytical fluency: funnels, experimentation design, and data-driven decision making
- Experience building AI-powered or automation-heavy product systems
- Demonstrated ability to operate as strategic executive and hands-on builder
- Leads cross-functional initiatives without direct authority and aligns leaders
- Customer-centric with empathy for operators using our tools
🎁 Benefits
- Hybrid work model with in-person collaboration
- Diversity, equity, and inclusion baked into our culture
- Accessible hiring process with accommodations available
- Learn more about Toast locations and teams globally
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