Related skills
saas product analytics retention cross-functional leadership lifecycle managementπ Description
- Unify the product ecosystem; reduce friction and boost cross-product adoption.
- Master the customer journey: activation, engagement, retention roadmap.
- Architect retention engine: optimize funnel from purchase to off-boarding to lift LTV.
- Drive data-informed decisions: back growth with experiments and clear metrics.
- Orchestrate cross-functional execution across product, eng, marketing, CS.
- Lead an elite retention team: mentor specialists to beat retention benchmarks.
- Design high-impact experiments: run bold tests to uncover growth opportunities.
π― Requirements
- Proven track record with high-scale B2C SaaS product.
- Strong business acumen translating data into impact.
- Own retention KPIs and lifecycle programs (onboarding/activation/offboarding).
- Led cross-functional teams bridging product, lifecycle, and development.
- Analytical funnel work; activation, LTV, churn cohorts.
- Technical background or hands-on software/web tech experience.
- Excellent written and verbal English.
π Benefits
- 360 Growth: limitless learning opportunities and culture.
- Freedom & responsibility: work anywhere, flexible schedule.
- Wellness: health insurance from Day 1, gym memberships, checks.
- Work hard, play hard: events like Summerfest and team-buildings.
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