Lead Platform Growth/Success team for onboarding, engagement, retention, and growth.
Partner with accounts to drive usage and expansion; identify growth opportunities.
Maintain healthy accounts through origination, adoption, and satisfaction.
Set and track KPIs; coordinate with internal teams.
Channel customer feedback to Product, Eng, Support; advocate for customers.

🎯 Requirements

5+ years leading enterprise customer success or partnerships.
Experience managing multi-threaded Enterprise relationships up to C-level.
Proven track record achieving revenue targets and expanding accounts.
Cross-functional collaboration to resolve issues and improve partner experience.
Strong operational, communication, collaboration, and analytical skills.
Growth-minded; proven ability to recruit and retain CS managers.

🎁 Benefits

Salary Range: $285k - $310k (OTE)
Equity grant
Medical, dental & vision insurance
Unlimited PTO
Work from home flexibility
Commuter benefits

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