Own operations end-to-end across customer care, retail, warehousing, and logistics.
Design and execute operational strategies to boost efficiency and profitability.
Partner with global leadership to localise frameworks and policies.
Lead cross-functional teams and drive a culture of continuous improvement.

🎯 Requirements

8–10 years in operations with 5+ years in senior management.
Proven success leading retail, logistics, and customer care operations.
Strong financial acumen with budgeting and cost management.
Experience with ERP systems, inventory platforms, and CRM tools.
Bachelor's degree in Business, Operations, or Supply Chain; Master's preferred.

🎁 Benefits

Location: Based in Ghana – Hybrid, reporting to the General Manager.
Work with diverse teams across UK, Europe, and Africa.
Professional development programmes and coaching partnerships.
Family-friendly policies and flexible working arrangements.

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