Related skills
communication negotiation project management leadership๐ Description
- Define future SMB account servicing model for optimum support via scalable channels
- Lead implementation of the model with other functions to provide tools and content
- Manage daily account management operations to deliver monthly, quarterly and annual goals
- Build and coach a team that is engaged, inclusive and high-performing
- Develop NPX/AM centre strategy; coordinate training with L&D to build commercial abilities
- Partner with operations to build local incentive programmes that drive performance
๐ฏ Requirements
- Leadership: balance results with employee engagement
- Team Management: build an engaged team delivering across processes
- Influence and Negotiation: stakeholder management with resilience
- Project Management: manage projects with quick response and prioritisation
- Team work: collaborative across peers and leaders to unlock resources
- Communication: strong communication skills across channels
๐ Benefits
- Health, family, finance, community, growth, time away and relocation benefits
- Inclusive, diverse workplace culture
- Hybrid work arrangement in Manchester
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Business & Management Jobs. Just set your
preferences and Job Copilot will do the rest โ finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!