Head of Loyalty and Strategic Planning

Added
22 days ago
Type
Full time
Salary
Salary not provided

Related skills

crm gtm dataanalysis loyalty teamleadership

πŸ“‹ Description

  • Grow Deliveroo Plus loyalty program and active member base.
  • Own CRM channel strategy in France to maximize long-term value.
  • Lead annual and quarterly marketing planning across FR sub-teams.
  • Influence in-app customer experience roadmap and GTM.
  • Coach and develop a team of managers and associates.

🎯 Requirements

  • 7-10 years of marketing in tech/digital-first businesses; loyalty/subscriptions a plus.
  • Strong analytical skills and strategic thinking.
  • Relationship management and influencing across levels in a matrix environment.
  • Project management and prioritization across competing demands.
  • Excellent written and spoken French and English.
  • Team management experience required.

🎁 Benefits

  • Hybrid remote work with country-specific benefits.
  • Healthcare, well-being, pensions, parental leave.
  • Generous annual leave and time off for charitable causes.
  • Diversity and equal opportunities are valued.
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