Head of Implementations

Added
25 minutes ago
Type
Full time
Salary
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Related skills

netsuite workday sap data migration sage intacct

📋 Description

  • Based in San Francisco, lead and scale onboarding with an IM team.
  • Own end-to-end implementation: kickoff to go-live and handoff.
  • Develop and maintain playbooks, templates, and docs for scalable delivery.
  • Drive time-to-value without sacrificing quality or experience.
  • Collaborate with Sales, Product, Engineering, and Customer Success for smooth handoffs and feedback loops.
  • Own KPIs (time-to-live, CSAT, on-time delivery) and drive improvements.

🎯 Requirements

  • 10+ years in accounting/finance or ERP implementation with client-facing experience.
  • Proven experience leading and managing implementation or solutions teams, including hiring.
  • Hands-on ERP experience (NetSuite, Sage Intacct, Workday, QuickBooks, SAP) and data migration.
  • Deep accounting fluency; advise CFOs/Controllers on workflows in Campfire.
  • Strong project management instincts; manage timelines, risk, and stakeholder alignment.
  • Excellent communicator; cross-functional with product/engineering/GTM; CPA/Big4 + SaaS startup experience preferred; ASC 606 familiarity.
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