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looker javascript css html snowflake📋 Description
- Define and evolve implementation philosophy, model, and service tiers.
- Create scalable onboarding framework for enterprise growth.
- Design segmentation strategies for enterprise, mid-market, and strategic accounts.
- Establish onboarding metrics: Time to First Value, Time to Full Adoption, NPS.
- Lead and grow a high-performing Enterprise Implementation Engineers team.
- Own onboarding lifecycle from contract to full adoption.
🎯 Requirements
- 8+ years in customer-facing technical roles (Implementation, Solutions Engineering, or CS Engineering).
- 3+ years leading and scaling technical customer-facing teams.
- Director-level experience in a high-growth SaaS environment.
- Deep understanding of web technologies, analytics, and front-end development.
- HTML, CSS, JavaScript, and Google Tag Manager.
- Strong understanding of data pipelines, APIs, and marketing technology ecosystems.
🎁 Benefits
- Competitive pay + generous equity (10-year exercise window)
- Fully remote (U.S. only) with a $150/month coworking stipend
- Half-day Fridays, every Friday
- 16 weeks fully paid parental leave
- Unlimited PTO with a 2-week minimum
- Top-tier health, dental & vision coverage
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