Head of GTM Operations

📋 Description

• Own end-to-end customer journey from acquisition to renewal; align cross-functional leaders.
• Lead managers and ICs across Sales Ops, Partner Ops, PS Ops, and CS Ops; coach leaders.
• Oversee sales planning, territory design, quota setting, and capacity modeling; ensure pipeline health.
• Build scalable partner ops infrastructure: onboarding, tracking, co-sell, handoffs.
• Oversee PS capacity planning, project intake, utilization, and billing coordination.
• Own CS ops: health scoring, renewal forecasting, QBRs, and CS-to-Sales handoffs.

🎯 Requirements

• 10+ years in Revenue Ops or GTM Ops with 3+ years leading teams.
• Experience managing managers and multi-tiered teams.
• Broad functional expertise across Sales Ops, Partner Ops, CS Ops, or PS Ops.
• Deep fluency in B2B SaaS GTM: pipeline management and renewal forecasting.
• Nice to have: PLG or hybrid GTM experience.
• Hands-on with core GTM tooling (Salesforce, Gainsight, Clari, Gong).

🎁 Benefits

• Competitive equity and benefits package.
• Hybrid work with in-office collaboration on select days.