Related skills
data analytics sql sops playbooks automation📋 Description
- Build and lead the fraud ops function.
- Lead a team of fraud analysts and investigators.
- Own manual review operations and investigations.
- Partner with Strategy, Product, and Engineering.
- Drive operational excellence and scalability.
- Shape how cases are handled and tools are used.
🎯 Requirements
- 7–12 years in fraud ops or investigations at fintech/bank.
- 3+ years of people management building teams.
- Hands-on expertise in manual review operations.
- Strong fraud investigations background (ATO, rings, high-loss).
- Experience building SOPs and playbooks for scale.
- Strong SQL skills and data-driven decisions.
🎁 Benefits
- Equity
- Health, vision & dental coverage
- Dependent coverage
- Catered lunches
- Commuter benefit
- Flexible PTO
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