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data analysis marketing customer service ai e-commerce📋 Description
- Lead and mentor the customer support team.
- Set standards for quality, speed, and care.
- Train the team to solve problems and spot sales opportunities.
- Build a culture where helping customers drives sales.
- Turn conversations into insights and revenue.
🎯 Requirements
- Proven e-commerce experience.
- 2+ years leading a customer support or sales team.
- Proactive problem-solving mindset.
- Translate customer feedback into marketing data.
- Strong KPI and metrics focus.
- Clear communicator; protect brand voice.
- Interest in AI tools and workflow improvements.
🎁 Benefits
- Gym memberships and outdoor adventures.
- Personal development budget.
- Generous PTO and parental leave.
- Budget for home office setup.
- Strong company culture and network.
- Fully remote with flexible schedule.
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