Related skills
b2b saas gtm customer success leadership post-sales📋 Description
- Build and lead the Customer Success function at Fyxer
- Own post-sales motion: renewals, expansion, health
- Lead a small CS team; collaborate with Sales and Product
- Scale to drive ARR growth (32M to 100M)
- Define motions, metrics, and repeatable processes
- Balance strategy with hands-on execution
🎯 Requirements
- 8+ years in CS or AM; 3+ years leading teams in high-growth B2B SaaS
- Proven CS builder; owned revenue targets (NRR, expansion ARR)
- Commercially driven; comfortable with C-level talks
- Operationally excellent; built playbooks and data-driven decisions
- Exceptional leader and communicator; cross-functional influence
- Startup-ready; thrives in ambiguity; hands-on when needed
🎁 Benefits
- Autonomy to own initiatives
- Fast track to senior responsibilities
- Scale with a high-growth rocket ship
- Small, focused team culture
- Contribution to $100M revenue by 2026
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