Related skills
account management customer success onboarding implementation training📋 Description
- Own the post-sale customer lifecycle: implementation to expansion.
- Manage large enterprise accounts and build trusted executive relationships.
- Lead complex hardware and software deployments across customer teams.
- Partner with C-suite and VP-level leaders to drive adoption and expansion.
- Build repeatable customer success processes to scale deployments.
🎯 Requirements
- 8+ years in customer success, implementation, or related role.
- Experience managing enterprise accounts with high-value deals.
- Strong executive presence with C-suite and VP stakeholders.
- Lead end-to-end post-sale lifecycle from implementation to expansion.
- Manage hardware and software deployments with cross-functional teams.
- Travel up to 50% as needed.
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