Head of Customer Solutions

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

fintech saas apis payment processing cloud technologies

📋 Description

  • Oversee all client integrations for thepayments platform, ensuring smooth onboarding.
  • Lead and mentor the client integration team, ensuring excellence in execution.
  • Collaborate with product, engineering, sales, and customer success.
  • Develop and scale the client integration strategy and processes.
  • Drive long-term client relationships and repeatable integration success.
  • Ensure integrations are secure, compliant, and reliable.

🎯 Requirements

  • 8+ years in client-facing roles with payment integrations and APIs; 3+ years leadership.
  • Strong background in payment processing, APIs, fintech or SaaS.
  • Proven leadership in cross-functional teams managing complex projects.
  • Experience working directly with clients in consultative roles.
  • Deep understanding of payment gateways, APIs, and best practices.
  • Bachelor’s degree (CS/Engineering/Business) preferred; English & Spanish fluency.

🎁 Benefits

  • Vacations and additional PTO
  • Remote work from anywhere
  • Health insurance, internet and phone support
  • Stock options
  • Learning and development platform
  • Growth and career path
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