Head of Customer Programs

Added
1 hour ago
Type
Full time
Salary
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Related skills

abm co-marketing executive briefings cab sales alignment

πŸ“‹ Description

  • Build the Customer Programs function: strategy, team, and operating model with PMM/ABM/Sales.
  • Own executive engagement for CABs and executive customer programs.
  • Define and govern the audience of executives across lighthouse accounts for programs.
  • Design and run CABs, EBCs, early access, and references.
  • Represent strategic customers inside Anthropic; align priorities with Product, GTM.
  • Coordinate asks across teams to ensure intentional, meaningful engagements.

🎯 Requirements

  • 10+ years in B2B enterprise marketing or exec programs; 4+ years leading a team.
  • Built or scaled exec customer programs (CABs, EBCs) at a high-growth tech company.
  • Trusted marketing partner to CRO/CCO and enterprise Sales leadership.
  • Executive presence with Fortune 500 C-suite/VP-level customers.
  • Experience designing audience-first programs for named accounts.
  • Cross-functional ops: align remits with product marketing, events, and field.

🎁 Benefits

  • Competitive compensation and benefits
  • Optional equity donation matching
  • Generous vacation and parental leave
  • Flexible working hours
  • Lovely SF office space

πŸ›ƒ Visa sponsorship

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