Head of Customer Analytics

Added
5 hours ago
Type
Full time
Salary
Salary not provided

Related skills

sql dbt churn lifetime_value

๐Ÿ“‹ Description

  • Develop and execute global customer data strategy to drive revenue
  • Architect and maintain a robust customer data layer with dbt
  • Build predictive models (Churn, LTV) to automate insights
  • Partner with the COO org to reduce friction in the customer lifecycle
  • Enforce data governance and privacy (GDPR, CCPA)
  • Translate datasets into strategic narratives for leadership

๐ŸŽฏ Requirements

  • At least 10 years in data analytics or data science
  • Fluency in English
  • Experience with SQL, dbt, and modern data warehouses
  • Proven predictive modeling skills: churn and lifetime value
  • Proficiency in data analysis and statistical modeling
  • Leadership experience with analytics teams

๐ŸŽ Benefits

  • People-first culture focused on collaboration and inclusion
  • Opportunity to push AI-first initiatives with latest tech
  • Flexible hours, wellness perks, and stock options
  • Growth through mentorship and internal mobility
  • Meaningful work helping 100,000+ SMBs grow
  • Equal opportunity employer; diversity welcomed
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