Head of Customer Activation

Added
1 hour ago
Type
Full time
Salary
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Related skills

hubspot optimization looker sql predictive analytics

📋 Description

  • Lead activation team to minimize time-to-value and boost adoption.
  • Design end-to-end activation framework for enterprise and growth.
  • Identify onboarding bottlenecks and optimize resource allocation.
  • Translate data into user-friendly product improvements and outcomes.
  • Develop predictive analytics for activation signals with Data Science.
  • Build playbooks, tooling, and automation to scale activation across accounts.

🎯 Requirements

  • Master’s or PhD in Operations Research, Industrial Engineering, Management Science, or related field.
  • Obsessed with the user: data drives UX and perceived value.
  • 8+ years in CS/PS/Operations; 3+ years leadership in SaaS/Tech.
  • Master Communicator: explain a Markov Chain to varied audiences.
  • Technical Fluency: SQL and Looker; HubSpot CRM automation.

🎁 Benefits

  • Category creation at the offline-online identity intersection.
  • Impact at scale across global brands.
  • Elite team of operators from top companies.
  • Ownership with C-level visibility and board impact.
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