Head of Creative & Design Operations

📋 Description

• Partner with VP of Design to manage day-to-day design operations
• Drive operational excellence across design and cross-functional initiatives
• Build scalable systems, workflows, and processes to improve execution
• Create clarity around priorities, ownership, timelines, and team coordination
• Own cross-project tracking and backlog management
• Coordinate initiatives across product design, brand, eng, marketing, and leadership

🎯 Requirements

• 6+ years in Design Ops, Creative Ops, PM, or design leadership
• Strong organizational and project management skills with attention to detail
• Experience supporting senior leadership on cross-functional initiatives
• Ability to operate in fast-paced, ambiguous environments
• Strong communication and stakeholder management
• Systems thinker with clarity, structure, and execution

🎁 Benefits

• Equity participation for select roles
• In-person collaboration across Calgary, Winnipeg, Toronto offices
• Work at a fast-growing fintech
• Customer-focused culture and world-class products
• Inclusive climate with equal opportunity
• Growth and learning opportunities