Related skills
data analysis customer success saas cross-functional leadership strategic planning📋 Description
- Lead adoption of Asana AI Studio across CX.
- Partner with CS, AEs, Product, Marketing, and Services.
- Translate customer insights into scalable adoption programs.
- Drive hands-on customer work to boost AI Studio usage.
- Define KPIs for AI adoption and value delivery.
- Shape GTM strategy for AI Studio.
🎯 Requirements
- 5-10 years in customer success or similar SaaS role with AI.
- Independent ability to manage and resolve complex client scenarios.
- Excellent communication and analytical skills; influence product.
- Proven cross-department partnerships to achieve goals.
- Innovative thinker; identify opportunities to improve engagement.
- Early adopter of new tech; influence internal strategy.
🎁 Benefits
- Mental health, wellness and fitness benefits.
- Career coaching and support.
- Inclusive family building benefits.
- Long term savings or retirement plans.
- In office culinary options to cater to dietary preferences.
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