Head of AI Customer Engagement

📋 Description

• Build and mentor a high-performing AI Engagement team to scale globally.
• Develop repeatable playbooks and runbooks to accelerate sales velocity.
• Act as primary executive AI authority with CPO, CISO, and Engineering leadership.
• Strategic Win Ownership: Oversee high-impact POCs and map outcomes to enterprise delivery.
• Revenue & Adoption: Drive AI SKU targets, build the pipeline, and boost retention.
• Feedback Loop: Channel field insights back to Product to close technical gaps.

🎯 Requirements

• Leadership Experience: CTO/Field CTO or Director-level leader in cybersecurity or SaaS.
• Domain Expertise: 10+ years in identity, cybersecurity, AI, or data science.
• Technical Depth: AI/ML expertise with anomaly detection, LLMs; Agentic Frameworks (A2A, MCP).
• Executive Presence: Credible with CISOs and enterprise boards.
• Operational Mindset: Drive post-sales success, health monitoring, and expansion.
• Education: Advanced degree in a technical or business field.

🎁 Benefits

• Benefits: Health, dental, vision coverage and paid leave.
• Total Rewards: Equity where applicable, 401(k), flexible spending.
• Social impact: Okta for Good and community initiatives.
• Flexible work options and mobility across locations.